Recently I’ve been looking to book a family holiday for one week in July, so I turned to the listing sites where I could deal directly with the onwer. Thinking this would be the easiest, quickest, and smoothest way to book. Sadly, my recent experience as a guest, is a lesson in how not to behave […]
When it comes to providing guests with facilities and extra touches and attention to detail, then the more the better. But there are times when the old adage “less is more” applies. Is it really necessary to stock your holiday rental with items that serve no purpose? That clutter up the place? That cause guest frustration? […]
Holiday Rental Success to me, is providing my guests with the best possible holiday experience I can. I want that experience to be amazing. So how do you deliver an amazing holiday rental experience? You focus on the detail! A property may be in a great location, have excellent facilities and be surrounded by fabulous restaurants. But that’s not enough. It’s […]
These essential, non-essential items to put in a holiday home’s kitchen are items that guests will use regularly at home. But items they wouldn’t expect to find in a holiday rental. Non-Essential as guests can still cook and prepare food without them. Essential as they add value to your guests holiday experience. Exceeding guests’ expectations is always […]
High standards of cleaning and cleanliness are ESSENTIAL No matter where your property is, how much you charge, who your target market is – cleanliness is key. So here’s my essential cleaning advice for holiday home owners: Equipment Invest in good quality equipment; from vacuum cleaners to cloths to detergents. They do the job more effectively […]
Boutique hotels are synonymous with stylish interiors, attention to detail, personal touches and great customer service and therefore attract high-end guests. These qualities are the same as I teach, advocate, and live and breath as a holiday rental coach and owner. And as owners of quality holiday properties I know you will be offering these […]
And I don’t mean the type you have to call 999 for, I mean the real fire, in the fireplace, that guests just love! And sitting here in winter, wrapped up in my home office, with a rug on my lap (and sadly no fire in sight), I can understand why! A real fire or log […]
Get your guests’ holiday with you off to a flying start by following these simple steps to impress. All without spending a lot of money! 1. Spotless Cleaning Cleanliness is next to godliness according to the ancient proverb. Or put another way “cleanliness is next to success” and if you haven’t already done so, this should be forefront […]